The City of Auburn works diligently to provide our residents the best, safest utility services at affordable rates. As you are probably aware, as a small municipality we contract with the larger communities of Midland Water and Bay County Sewer for those utility services. However, when those utility services increase their costs, it is reflected in our costs here in Auburn. We understand that increases in any amount can cause confusion. That is why we are writing to inform our residents that the water rate has increased $0.58 per thousand and the sewer rate has increased $0.68 per thousand, as well as an elevated meter equipment cost of $10.00 per quarter, therefore, we do offer payment plan options to those who request them.
If you are experiencing hardship and need to access our payment plan options or need more time to pay your utility bill, please let us know by contacting City Hall at (989) 662-6761. We look forward to serving you.